Stephen Teller, MBA

Steve Teller brings compelling leadership and facilitation skills to engage clients in structuring problems, setting objectives and defining solutions. His Management Consulting experience centers on the Pharmaceutical and Biotechnology industries, and also includes the Automotive, Paper Products, Energy, and Steel business sectors. Steve also has executive-level experience leading a pharmaceutical advertising and medical communications agency to deliver promotional and medical marketing services focusing on managed markets customers.

He brings knowledge of the business drivers for multiple segments of the healthcare market, and has a thorough understanding of the roles and responsibilities of the major functions that operate within a life sciences organization. He has substantial experience conducting advisory and strategic planning work sessions with external and internal customers.

Selected Engagements

  • Led and facilitated a team of executives and senior directors at a US pharmaceutical company to define a new business model for consumers. Designed a program to create long-lasting relationships by offering consumers incentives to participate in a network of healthcare products and services linked to a given disease state.
  • Partnered with the leadership team at a start-up pharmaceutical company to create a US market entry strategy. Defined a strategic direction and aligned 225 employees on business strategy, target markets, key customer segments, and an operating model based on customer differentiation.
  • Defined a customer segmentation and data strategy with a major vaccines manufacturer. Restructured customer data sets to identify high-profit and high-potential customer segments, resulting in a redeployment of marketing and sales resources against key customers. Expanded call center capabilities to drive new product sales by identifying target customer segments and delivering corresponding promotional messages.
  • Led a team of business and technology resources to design and run the Sales and Marketing Operations department for a pharmaceutical start-up business in support of a 175-person sales force. Defined business processes for: sales budgets and allocations, sales call planning, territory alignment, sample management, promotional material management, incentive program management, and other field support.